Billing Information

Billing Information

Electronic Remittance Advice (ERA) or 835 Transmissions

In order to received Electronic Remittance Advice (ERA) transmissions you must first contact your hospital information or practice management vendor to confirm your ability to process 835 or ERA Files. Your vendor will also be able to provide you with detailed information on how to go about receiving Trusted HP's ERA files. This file type is used by many systems to auto-post payments and create reports.

For providers whose vendors our unable to process ERA transmission, please contact Emdeon Customer Service at 1-877-363-3666 and they should be able to assist you from there.

TRUSTED Health Plan (THP)

Your Local Washington D.C.
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(202) 821-1100

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