Thomas Duncan attended Florida A & M University, School of Business, graduating Magna Cum Laude with an MBA. He began his healthcare career at a small community based hospital in Detroit, Michigan. Using analytics and metrics he built a stellar interdisciplinary team which created two profit centers for the hospital; a multi-specialty clinic serving over 10,000 patients and a 68 bed mental health unit. The mental health unit became licensed and JACHO certified within 9 months serving almost exclusively uninsured patients. Building on his success in team building serving the uninsured he then developed a company to serve the underinsured. Through analysis of patient utilization patterns with and without care management and personal coaching, Thomas developed an initial approach to changing patient health behaviors utilizing partnerships with their providers. His next entrepreneurial venture was Care Compensation Specialists which specialized in Medicaid, TANF, ABAD, and SSI enrollment. This venture was immediately successful and resulted in a sale to Accretive Health. He managed Medicaid revenue of just under $1B for over 45 hospital reimbursements previously uncovered.
Thomas M. Duncan is convinced that Medicaid based Managed Care Organizations not only have the opportunity but the responsibility to substantively improve the health outcomes of each of its members. Through years of experience Duncan has developed a model for managed care organizations to drive results by changing health behaviors using analytics, metrics and community based, personal outreach. In 2011, Mr. Duncan developed Trusted Health Plan.
Trusted Health Plan from its inception has been infused with the idea that we can only make a difference if we are located where our enrollees live, interacting and increasing awareness about the benefits of prevention and health lifestyles. To that end, all Trusted’s programs are modeled after an enrollee-centered care concept that focuses on interactions with the enrollees in an effort to change behavior. Trusted Health Plan began serving approximately 30,000 members in Washington, DC on July 1st, 2013.
Chief Information Officer
As the Chief Information Officer for Trusted Health Plan, Douglas Redd is responsible for the technological direction and data management of the organization. He oversees the information systems and communication infrastructure. In addition, Redd is responsible for all aspects of medical and regulatory reporting, and HIPAA IT security compliance. Prior to joining Trusted, he served as Director of Healthcare Informatics for a Medicaid health plan in the District, where he managed the company’s data analysis, strategic planning, cost containment and profiling management career. Earlier in his career, Redd managed the Claims Department at CareFirst Blue Cross Blue Shield.
Chief Financial Officer
As the Chief Financial Officer of Trusted Health Plan, Cleveland Slade is responsible for managing all fiscal affairs. His Corporate responsibilities also include Finance Operations, Corporate Development and Transaction Services, Strategic Planning and Financial Analysis and Decision Support Services. Prior to joining to Trusted, Slade was the CEO of KeyMIC, Inc. where he provided financial consulting to a variety of major healthcare companies focusing on cost control, planning, organizational leadership, budgeting, cash flow optimization, auditing and SEC reporting.
As General Counsel to Trusted Health Plan, Chikadibie Duru’s primary role is to keep the company compliant with federal, state, and local statutes and regulations applicable to Health Maintenance Organizations. He manages the company’s adversarial proceedings, negotiates and drafts the company’s contracts with its various business associates and oversees all operational legal matters. Before joining Trusted Health Plan, Duru worked as an Attorney Advisor to the U.S. Department of Health and Human Services and served as a litigator for a global law firm.
Director of Development
As Director of Development for Trusted Health Plan, Robin Barclay provides visionary leadership to the executive team to assure continued growth in the managed care arena. She is also responsible for developing and implementing innovative programming to enhance the health care outcomes for Trusted members. Barclay has been instrumental in establishing Trusted as a valuable managed care organization throughout the country, bringing more than thirty years of executive Medicaid managed care experience to Trusted Health Plan.
Vice President of Provider Services
As the Vice President of Provider Services for Trusted Health Plan, Kenny Greene has the primary responsibility of overseeing all provider related activities, which includes the provision of a robust provider network. He also monitors and manages relationships with practitioners, healthcare executives, support vendors and regulators. Greene has thirty years of experience as a national and international healthcare administrator, which includes twenty years of work directly with Washington D.C. Managed Medicaid.
Dr. Jose Diaz-Luna
Director of Pharmacy
As Director of Pharmacy for Trusted Health Plan, Dr. Jose Diaz-Luna coordinates all pharmacy related functions including oversight of Trusted pharmacy benefit manager, Meridian Rx. Dr. Diaz-Luna is a proud veteran of the U.S. Army Medical Corps. He has over twenty years of clinical and management experience and is a member of the American Association of Consultant Pharmacists.
Chief Operating Officer
As the Chief Operating Officer for Trusted Health Plans, George Aloth is responsible for all company operations to ensure the efficient and effective delivery of healthcare services to our members and appropriate reimbursement to our providers. Aloth drives decision-making that creates medium and long term improvement for Trusted operations as well as interacts regularly with the Executive Team and individual department heads to ensure that operational priorities are aligned with other business unit goals and with total company strategic direction. He also ensures alignment among initiatives to drive growth and ensure profitability. Aloth represents the organization in its relationships with major customers, vendors and regulators.
Before his current role, Aloth was the Chief Compliance & Privacy Officer for Trusted. Before joining Trusted, he helped lead in new market implementations for Cigna Medicare-Medicaid dual plans and also worked with Medicare MCOs nationwide in a role with CMS.
Dr. Karyn Wills
Chief Medical Officer
Dr. Karyn Wills is the Chief Medical Officer of Trusted Health Plan (THP) a Medicaid MCO and brings over 26 years of clinical and managed care experience. She is responsible for all components of the medical management operations at THP. Dr. Wills helps to develop clinical programs for populations to improve their health outcomes and improve the member experience. She has developed, implemented, supported and promoted population health strategies and tactics, policies and programs that drive the delivery of high-value healthcare. These strategies, policies, and programs comprise of care management, utilization management, quality improvement and network management.
Vice President, Finance
Tom Cooper has 13 years of experience in finance and accounting. He is responsible for managing Trusted's fiscal affairs. His corporate responsibilities include finance operations, corporate development, transaction services, strategic planning, financial analysis and decision support services. Prior to joining Trusted, Mr. Cooper was the Vice President at Financial Technology and FIG Coverage where he designed business development processes, resulting in relationships with investment managers, CEOs and CFOs at over 30 fintech and financial services firms. He is an innovative, assertive and performance focused senior finance professional with experience building and directing best in class corporate finance qualifications, and consistently contributes to bottom line efficiency, performance, process and profit improvements.
Director of Talent Management
Aika Mallya is the Director of Talent Management at Trusted Health Plans, Inc. where she is responsible for establishing and implementing short- and long-term corporate human capital plans, which include maintaining or improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management.
She brings to Trusted strong business acumen, and innate ability to partner with key executives to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change.