Pharmacies and Prescriptions

Pharmacies and Prescriptions

Learn more about your Medicaid Pharmacy Benefits

Learn more about your Alliance Pharmacy Benefits

A pharmacy is where you pick up your medications. Whenever your provider gives you a prescription, you must go to a pharmacy listed on the Trusted HP network. Please refer to our pharmacy directory.

If you have not yet received a new ID card and need to pick up or refill a prescription, have the pharmacy call Member Services at 202-821-1100 or 855-872-1852 to look up your ID number.

To get a prescription filled:

  • Choose a pharmacy listed on the Trusted HP network. We recommend that you choose a Pharmacy that is close to your home or place of work. Give the Pharmacist the prescription along with your Trusted HP Member ID Card.
  • If you need assistance, please call Member Services at 202-821-1100, toll free 855-872-1852 or TTY 202-821-1152.
  • In some occasions your doctor may need to get permission from TrustedHP for a drug that is not on the Trusted HP formulary.
  • If at any time you need to get a prescription filled and the Trusted HP network pharmacy is closed, contact The 24 hour Pharmacy hotline at 855-323-4588, or Trusted HP Pharmacy Member Services at 202-821-1100,
    toll free 855-872-1852 or TTY 202-821-1152 to obtain permission to get your medication at an out of network pharmacy.

Useful pharmacy/ prescription links:

Formulary Exception Request
  • First Name*
    0
  • Last Name*
    1
  • Member ID*
    2
  • Caregiver/ Guardian Name*(optional)
    3
  • Contact Information
    4
  • Address 1*
    5
  • Address 2*
    6
  • City*
    7
  • State*select your state
    8
  • Zip Code*
    9
  • Provider
    10
  • Provider Name*
    11
  • Provider Phone*(optional)
    12
  • Medication Information
    13
  • Medication Requesting*
    14
  • Reason for Request*
    15
  • 16

to start the exception request process with the THP Clinical Pharmacist.

TRUSTED Health Plan (THP)

Your Local Washington D.C.
Managed Care Organization (MCO)

Call Member Services

(202) 821-1100

Need a Doctor

Need a Doctor?

Find a doctor, hospital or service in your neighborhood.

Search
Provider Services

Dental / Vision

Search for a Provider in your area.
 

Search
Need Medication

Need Medication?

Find a pharmacy in your neighborhood.

Search
Member Services

Member Services

Learn more about our member services and benefits.

login
Provider Services

Provider Services

Learn more about our provider services.

Click Here